JustWravel comprises of JustWravel Pvt. Limited.
‘Personal Information’ means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, about the user, gender, website, social profile and any and all details that may be necessary from the customer. We Don't collect or store any transactional data like (credit card or debit card information) from the customer.
To get such personal informtion we use Google and Facebook oAuth API to verify & authenticate the user.
WHAT WE GET FROM FACEBOOK ?
We collect user-profile, email-address, about-user, friend-list, birthday and hometown from Facebook Authentication app via website.
WHAT WE GET FROM GOOGLE PLUS ?
We collect user-profile, email-address, about-user, friend-list, birthday and hometown from Google Plus Authentication API via our website.
JustWravel declares that information collected from Facebook Authentication will be kept safely to improve user experience. We don't sell any data of users. Basic Information can be provided to the third party as per your booking requirement.
To finalize the trip, complete payment should be received before date of journey. Intital booking amount should be paid in advance according to the following laws.
Weekend Getaways- 1Night/2days , 2 Nights /3 days
Long Trips and Treks
Payment to be made either to Company Account or Can be paid through payment gateway or via UPI. Details Below :
No cancellations will be taken over call or whatsapp msg. Please reply to the email of payment receipt that you have received at the time of booking.
Weekend Getaways - 1 Night / 2 Days or 2 Night / 3 Days
Trips and Treks - 3 Night / 4 Days and above
Independent Tours - Domestic
Incase of government orders, harsh weather conditions , protests , landslides or any other unforseen circumstances , we work out the best possible alternate plans or trips/treks. At times even even certain activities are cancelled , the organization provides the best alternate but no refunds are provided.
If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), JustWravel will issue a trek voucher for the full amount and if possible will provide an alternate trek. The voucher can be redeemed upto same amount for the same trek or another trek in the next 365 days from the trek departure date.
If a trek or trip cannot be completed due to natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.). No refund would be provided.
Any extra expense coming due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), Will be beared by customer. Company will not be liable.
Cancellations policy will differ during the peak season and popular places.